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General Conditions


DEPOSIT PAYMENTS: A non-refundable deposit of $200 per person is required for coach tours and $100 per person for self drive and city vacations. Deposits are required within 10 days of making the reservation.

CREDIT CARD PAYMENTS: Most major credit cards are accepted. The travel agent will take an imprint of your card on a UCC form, together with your signature, billing address, home phone number and send it to CIE Tours.

FINAL PAYMENTS: Full payment must be made no later than 60 days prior to departure date. CIE Tours accepts payment by check or major credit cards. Canadian clients may pay by a Canadian check drawn on a U.S. bank, money order in U.S. dollars or credit card. If payment is not received, reservation will automatically cancel and deposit payment become forfeit.

LATE BOOKINGS: Tours booked between 30 and 14 days prior to departure date will incur a late fee of $50 per reservation in addition to overnight delivery charges when necessary.

LAND REVISION FEE: Any revision to land arrangements made after the original booking has been processed will incur a $50 handling fee per booking. We cannot accept revisions within 14 days of departure or once we have issued documents.

PARTICIPANT CANCELLATIONS: All cancellations must be advised in writing (by mail, fax or e-mail) to CIE Tours prior to tour departure during normal business hours (9:00 am to 5:00 pm EST, Mondays through Fridays). Cancellations received within 60 days of departure date are subject to the following penalties on the land portion:

Between: 60 days or longer Forfeiture of deposit
59 & 31 days 25% per person
30 & 8 days 35% per person
7 & 1 days 50% per person
On day of departure 100% per person

Cancellation fees on rail/bus passes and on banquets are $25 per person. Airfare cancellation fee is $150-$200 per person and applies once tickets are issued. If you have received vouchers and airline tickets, you must return them to CIE Tours so that a refund can be processed.

TRAVEL INSURANCE: CIE Tours has updated the tour protection plan to safeguard your travel investment more thoroughly — see Travel Insurance page for conditions, benefits and exclusions. Without penalty, you may cancel up to 46 days prior to departure for any reason and thereafter for medical reasons. We recommend insurance coverage so strongly that we automatically include the cost on your invoice and send the certificate of insurance with your final documents. The premium must be paid at time of deposit for coverage to apply. If you decide not to purchase coverage, deduct premium from your payment.

TOUR MEMBERSHIP: To promote an enriching travel experience, CIE Tours reserves the right to accept or reject any client and to remove from a tour any person whose conduct is incompatible with the interest of the tour group.

AIR TRANSPORTATION: CIE Tours has selected airfares to Ireland and Britain that are most suitable when combined with land arrangements. All fares are subject to government approval and are subject to change without notice; airfares are guaranteed once they have been paid and ticketed. Cancellations or name changes made after tickets have been issued are subject to a $150-$200 fee. Cancellations made on non-refundable tickets can receive no refund. Once travel is completed CIE Tours cannot issue copies of airline tickets for clients with frequent flyer programs. Therefore the traveler should keep the passenger coupon at the back of the airline ticket.

TRAVELERS WITH SPECIAL NEEDS: Passengers who require particular assistance must travel with a qualified travel companion as CIE Tours drivers and guides cannot provide individualized help for walking, dining, getting on/off transportation vehicles or other personal requirements. As our coaches are not equipped with wheelchair ramps, all tour members must be able to mount 3 or 4 steps into coach. Passengers necessitating unique attention must advise CIE Tours at time of booking. We will make reasonable efforts to accommodate passengers with specific needs but we are not responsible for denial of services by any of our suppliers.

COACH TRANSPORTATION: Coach tours are usually operated by 48 seat motor coaches. When passengers numbers are low, a smaller coach may be used.

TOUR DIRECTOR: The entire land portion of all motorcoach tours is conducted by a professional driver/guide and/or tour director as indicated for each tour.

ACCOMMODATION: Land arrangements are provided as described in each tour program. CIE Tours reserves the right to substitute hotels for accommodations in similar categories. Accommodation in B&Bs (farmhouses, town and country homes) is clean and comfortable but does not include private bath or shower unless specified.

MEALS: Meals are provided as specified in each tour program. Dinners in hotels are on a table d'hote basis.

VISITS, ENTERTAINMENT AND OTHER FEATURES: CIE Tours reserves the right to substitute visits, entertainment and other features when establishments are closed or cannot be visited for reasons beyond our control.

CIE TOURS CANCELLATIONS: Tour departures are not guaranteed. If it becomes necessary to cancel a coach tour prior to departure, CIE Tours will offer the next available date at no additional land cost. If this is not acceptable, a full refund of all monies paid to CIE Tours will be made. CIE Tours cannot accept responsibility for any additional costs or fees relating to such a tour booking. If you purchase a non-refundable airline ticket, ensure that your travel agent explains the conditions under which the ticket is issued as CIE Tours is not responsible for any cancellation penalties due to non-refundable airfares.

LUGGAGE: Handling of one piece of luggage per person is included in the cost of all coach tours. Only one suitcase per person is permitted and size should not exceed 30 x 20 x 10 inches. Luggage is carried at owner's risk throughout the tour unless insured. Hand baggage and small articles such as coats, umbrellas or cameras are entirely in the care of the passengers.

TIPS: Tips for services of a personal nature and to the tour director and driver are not included in the tour cost and are left to your discretion.

CHILDREN: Children aged 10 or more are charged the full adult rate on coach tours and must be accompanied by an adult. Children under 10 years of age are not permitted to travel on coach tours.

SMOKING POLICY: Smoking is not allowed on the motorcoach. Frequent stops are made throughout the day where there are opportunities to smoke.

NOT INCLUDED: All items of a personal nature (room service, beverages, telephone charges, laundry, special food requests, etc.) and meals not specified on the tour itinerary are not included and must be paid by the passenger.

DOCUMENTS: Documents will be shipped by U.P.S. ground service approximately 21 days prior to departure provided full payment has been received. If documents are required earlier than 21 days because passengers are leaving home in advance of the tour booked, we need sufficient notice to arrange for early delivery by regular service. Late bookings will incur an express service delivery charge.

UNUSED TOUR ARRANGEMENTS: CIE Tours cannot make refunds or exchanges for unused accommodations, services or features of any tour unless agreed upon prior to departure. Claims or disputes should be submitted to CIE Tours in writing no later than 28 days after the end of the tour.

CLAIMS OR DISPUTES: You should submit to CIE Tours in writing no later than 28 days after the end of the tour.

LAW: Passenger contract with CIE Tours is subject exclusively to Irish Law and Jurisdiction for Irish Tours or English Law and Jurisdiction for British Tours.

CAR RENTAL COMPANIES: Car rental companies in Ireland and Britain reserve the right to substitute cars for other models in similar category.

CAR RENTAL INSURANCE: (1) Car rental insurance includes unlimited mileage, local taxes and third party insurance, which includes passenger indemnity in respect to injuries resulting from an accident involving the rental car. The driver is not covered by this insurance but can purchase Driver & Baggage Protection (DBP/PAI). The cost of this coverage is Euro 5.50/UK£4.75 per day and is payable at time of rental in Ireland or Britain. Optional Theft Protection (TP) insurance is an additional cost from Euro5.50-8.50 per day in Ireland and UK£6.50-£8.65 per day in Britain.

(2) The hirer is responsible for all damage to the rental car and must leave an imprint of a major credit card with the car rental company at the start of the rental to cover any damage which may occur.

(3) The hirer can indemnify him/herself against damage to the rental car by taking out a Collision Damage Waiver (CDW). CDW excludes the first Euro 500-1,000 depending on car type in Ireland and the first UK£500 in Britian. The daily charges are as follows:

Vehicle Type CDW (Ireland) CDW (Britain)
Compact Euro 14.00 UK£11.70
Intermediate Euro 18.00 UK£13.10
Luxury & Minivans Euro 20.00 UK£15.95

(4) Some credit card companies offer collision damage waiver protection on car rentals. The hirer should contact the relevant credit card company to determine whether coverage is applicable and to what extent.

(5) Age Limit: Drivers must be between 25 and 75 years in Ireland and Britain. In Britain only, persons 21 to 24 are subject to a surcharge of UK£11.75 per day.

(6) Location Service Charge: In Britain and Northern Ireland a location service charge applies. This charge is payable locally and is UK£20.00.

(7) Driving License: Drivers must produce a current driving license issued in their state or country of residence without any endorsements and have a minimum driving experience of one year.

(8) Gasoline: The purchase of gasoline is the hirer's responsibility and is not included in the car rental price.

(9) Extra Driver: The supplementary charge to cover an additional driver is payable at start of hire and is Euro 5.00 per day in Ireland and UK£23.50 per per rental in Britain and Northern Ireland.

(10) Carhire Taxes: Your prepaid car rental voucher includes value added tax (VAT). A road registration fee of UK£1.12 per day is payable locally in Britain and Northern Ireland only. This tax is subject to change.

RESPONSIBILITY: CIE Tours International Inc. (CIE Tours), 100 Hanover Avenue, P.O. Box 501, Cedar Knolls, NJ 07927-0501 is not responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organization, whether or not such company is rendering any services supplied on the tour. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which transportation and services are provided. CIE Tours reserves the right to decline to accept or to return any person as a member of any tour or to cancel or alter the tour. Airline tariffs limit liability for passenger baggage.

IMPORTANT: CIE Tours accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations or misconnections due to mechanical problems, sickness, quarantine, weather, acts of God, strikes, government actions, war, terrorism or other circumstances beyond its control. Passengers must bear all such losses or expenses. To guard against unforeseen circumstances, we recommend you purchase our optional tour protection insurance plan outlined on Travel Insurance page.

IMPORTANT NOTICE: Rates in this brochure are valid from 1st January 2002 to 31st December 2002 and are quoted on a per person, sharing twin room basis. All prices are shown in U.S. dollars and are calculated on currency rates and fares existing on October 1, 2001. CIE Tours reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant. Any devaluation or revaluation of currencies may affect published prices.